Shipping Policy
We provide within United States shipping only.
TRANSIT, HANDLING & ORDER CUT OFF TIME DOMESTICALLY:
Transit time is (3-4) Working Days (Monday to Friday)
Handling time is (1-2) Working Days (Monday to Friday)
Order cut-off time will be Eastern Standard Time (New York).
Delivery Terms:
We use USPS, UPS, and DHL Express and Shipping to deliver the product.
SHIPPING COST AND TAX:
Shipping charges - Free Shipping
All prices and figures are listed in USD dollars.
We Do Not Charge Any Membership
CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at (sales@colorettocase.com) or Call Us at +1 310-216-8058
MULTIPLE ADDRESSES
We don't offer the shipment to multiple addresses for one order. If you'd like items delivered to multiple addresses, please place those orders separately. (sales@colorettocase.com)
WRONG ADDRESS
If you provide a wrong address during checkout and our product is returned to us, then you will be responsible for all shipping costs for re-sending the product. sales@colorettocase.com
DELAYED
However, there are some cases of delay. We will contact you immediately if the order is delayed over 11 business days.
TRACKING AN ORDER
Once your order has been shipped, your order comes with a tracking number allowing you to track it until it is delivered to you.
Parcels Damaged in Transit
If you find that a package is damaged in transit, please reject the package from the courier if possible and contact our customer service. If the package was delivered without your presence, please contact customer service for the next steps. (sales@colorettocase.com)
Customer service:
Email: sales@colorettocase.com
Phone: +1 310-216-8058
Address: 3816 Ingersoll Ave, Des Moines, Iowa, 50312 United States
Thanks for shopping with us.